Due to seasonal holidays like Christmas, Easter and Bank Holiday Days, there maybe reasons to change a delivery day if they fall within times the shop is closed. In these circumstances, we will arrange a delivery on the next available day the shop is open. Due to the seasonal availability of flowers, it may be necessary to vary individual stems from those shown. Our skilled florists may substitute flowers for one similar in style, quality and value. If such an occasion arises, we will make every effort to replace the item with a suitable alternative.